The AI receptionist for WhatsApp
Every WhatsApp enquiry answered. Even the 10pm ones.
Conciergr replies to your customers in seconds, around the clock, in your voice — using only the knowledge you give it: a Google Doc and a Google Sheet that you own and your team edits. Change your prices or timetable, and the assistant follows within minutes.
A real conversation shape, at 9:47pm — answered from the business's own price list and timetable.
The reality today
Your team works hard. The line still leaks.
Most of your enquiries arrive on WhatsApp, and plenty of them land after hours — while you're teaching, coaching, or asleep. A message gets read and forgotten. A follow-up never goes out. Someone quotes last term's price. When whoever holds the phone is off sick, the line goes quiet, and leads that took real marketing money to earn cool off before anyone replies.
Hiring more admin doesn't fix it. The messages don't stop at 5pm, and neither does the person asking them expect to wait until Monday.
What changes
One assistant on the line. Your team stays in charge.
Your prices, timetable and policies live in a Google Doc and Sheet in your Drive. The assistant reads them; it never writes to them, and it never invents. Every reply is logged with the exact section it came from.
Replies appear in your WhatsApp Business app like normal sent messages. Staff see every conversation and can step in any time — no new inbox, no new logins.
Pick your voice — from properly casual to strictly formal — and change it whenever you like. Same knowledge, your tone.
If your documents ever disagree or an update breaks, the assistant keeps serving the last good version and tells you — instead of guessing. Anything sensitive gets handed to a human.
What's included
Start with the front desk. Switch the rest on when you're ready.
Front Desk
Instant answers to the questions your line fields all day — schedules, prices, availability, policies. Text or voice notes, day or night.
- Replies in seconds, 24/7
- Voice notes understood
- Every reply source-logged
- Human handoff for anything sensitive
Follow-Up
The messages nobody has time to send. Warm leads chased before they go cold, gently and on schedule.
- Quiet-enquiry nudges
- Post-visit and post-trial follow-ups
- Payment reminders, politely persistent
Reviews
Happy customers asked for a Google review at the right moment, with the right link for the right location.
- Timed review requests
- Per-branch review links
Bookings
The assistant offers to book, collects who's coming and for what, and sends the complete request straight to your inbox. No new booking system to learn.
- Booking details captured in chat
- Delivered by email to your designated person
Know Your Pipeline
Every enquiry tracked from first message to signed up — so you finally see what the line is actually doing.
- Lead capture and stages
- What people actually ask, counted
- A weekly digest, not a dashboard chore
There's a free plan at launch: the Front Desk answering from your own documents, capped daily. Everything else switches on per module, when you're ready — most businesses start with Follow-Up in their second month.
For your business
Built for businesses that live on WhatsApp.
Conciergr was built alongside a 26-branch tuition chain in Singapore, answering parents about schedules, fees and trial classes every day. If your enquiries look like theirs, it will feel made for you.
Tuition centres
Fees, timetables, trial bookings — answered per branch, without your team touching the phone.
See how →Swim schools
Class levels, ages, what to bring, taster sessions — handled while you're on the poolside.
See how →Dance studios
Timetables, drop-ins, kids' classes, term dates — answered mid-class, in your studio's voice.
See how →Get started
Join the waitlist.
We're onboarding a small number of businesses at a time, so every launch gets proper attention — ten spots between this autumn and the end of 2026. Leave your email and we'll write to you when your spot opens — that's it.