For tuition centres
Parents message at 9pm. Your centre answers at 9pm.
Conciergr answers every WhatsApp enquiry โ fees, timetables, availability, trial classes โ in seconds, from a Google Doc and Sheet your own team keeps up to date. It was built alongside a 26-branch tuition chain, fielding exactly these questions every day.
Fees and timetable answered from the centre's own sheet โ with the source logged.
The questions your line fields all day
Answered instantly, correctly, for the right branch.
"What time is Year 6 English on Saturdays?" โ answered from your live schedule sheet, per branch.
"How much is it per month?" โ the right price for the right level and the right centre, never last term's.
"Can she try a class first?" โ details collected in chat, the complete request emailed to the branch.
Make-up classes, holidays, payment terms โ answered the way your handbook says, not from memory.
Complaints and anything sensitive get handed straight to your team, flagged and in full context.
Beyond answering
The follow-ups your admin never has time for.
Follow-Up
A parent enquired Tuesday and went quiet? Nudged gently on Thursday. Came for a trial? Followed up the next day, until there's a yes or a no.
Reviews
Happy parents asked for a Google review with the right link for their branch โ the reviews that fill next term's classes.
Know Your Pipeline
Enquired โ visited โ trialled โ enrolled, per branch. You see conversion, not anecdotes.
Start with the Front Desk answering; switch modules on when you're ready. See everything included โ
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